SHIPPING POLICY
At Cinnahi, we're committed to delivering your order safely and as quickly as possible. Every order is carefully processed and shipped directly from our trusted fulfillment partners.
Processing Time
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Orders are processed within 1–3 business days after payment is confirmed.
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During busy periods, processing may take slightly longer.
Estimated Delivery Time
For orders within the United Kingdom, estimated delivery is:
7–12 business days
Please note that delivery times are estimates and may vary depending on your location, customs procedures, weather conditions, or courier delays.
Shipping Confirmation & Tracking
Once your order has been shipped, you'll receive a confirmation email containing your tracking information.
Please allow 2–5 business days for tracking updates to appear after dispatch.
Shipping Costs
Shipping costs are displayed during checkout before your order is completed.
From time to time, we may offer free shipping promotions.
Delivery Information
Please ensure that your shipping address is accurate and complete before placing your order.
Cinnahi cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Multiple Items
If your order contains multiple items, they may be shipped separately depending on supplier availability. If this happens, you'll receive separate tracking information for each shipment.
Delays
While we always strive to deliver orders within the estimated timeframe, occasional delays beyond our control may occur due to:
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High seasonal demand
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Customs inspections
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Courier service disruptions
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Severe weather conditions
We appreciate your patience and understanding should any unexpected delays arise.
Need Assistance?
If you have any questions about your shipment or need assistance tracking your order, please visit our Contact page.
Our support team will be happy to help.
Thank you for shopping with Cinnahi. We truly appreciate your trust and look forward to delivering pieces you'll love for years to come.
